Customer Service

Should your firearm or any component of your firearm require service, kindly ship the entire firearm to our Product Service Center postage paid, via your chosen carrier.

We do not accept C.O.D. shipments, and please do not send components only.

Shipping instructions:
  • Make absolutely certain your firearm is unloaded.
  • Do not send ammunition with your firearm.
  • Remove all accessories (scopes, slings, etc).
  • Ship your firearm in a suitable container, packaging it securely to prevent parts from shifting and/or damage during shipping.
  • Include a note with a clear description of the service you wish us to perform, your complete return shipping address (no P.O. Boxes, please), your daytime telephone number and your e-mail address (if available). It is advisable to place your correspondence inside the shipping container when shipping.
SHIPPING ADDRESS:
Product Service Center
Eagle Pass Industrial Park
1001 Industrial Blvd.
Eagle Pass, TX 78853

If you have any questions regarding the return of your firearm, or need any service information, please telephone us at: (800) 363-3555,  fax (830) 773-5893, or email service@mossberg.com

For all 500/590/930 Law Enforcement Service parts and accessories, please contact our Authorized Law Enforcement Center:
AIMPRO
13318 Elsie Road
Conifer, CO 80433
303-838-7410
800-399-1354
email: AIMPRO@evcohs.com
http://www.MossbergLEService.com

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Always keep the muzzle pointed in a safe direction.

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