Customer Service

U.S. CUSTOMER SERVICE (within all 50 states)

service@mossberg.com

(800) 363-3555

Should your firearm or any component of your firearm require service, kindly ship the entire firearm (not just components) to our Product Service Center postage paid, via your chosen carrier. We do not accept C.O.D. shipments.

Shipping Address: 

Mossberg Product Service CenterEagle Pass Industrial Park1001 Industrial Blvd.Eagle Pass, TX 78853

 

Shipping Instructions:

  • Make absolutely certain your firearm is unloaded. 
  • Do not send ammunition with your firearm. 
  • Remove all accessories (scopes, slings, etc). 
  • Ship your firearm in a suitable container, packaging it securely to prevent parts from shifting and/or damage during shipping. 
  • Include a note with a clear description of the service you wish us to perform, your complete return shipping address (no P.O. Boxes, please), your daytime telephone number and your e-mail address (if available).
  • It is advisable to place your correspondence inside the shipping container when shipping.

 

CANADA CUSTOMER SERVICE

servicecanada@mossberg.com

 ***Canadian customers do not ship parts or firearms to Maverick Arms***

Should your firearm or any component of your firearm require service, kindly contact your nearest Warranty & Service Center (listed below) to schedule for service

Grech Outdoors, Inc.115 Fergus Street, SouthMount Forest, Ontario, N0G 2L2(519) 509-4867

Wortner Gun Works433 Queen StreetChatham, Ontario N7M 2J1(519) 352-0924

Shipping instructions:

  • Make absolutely certain your firearm is unloaded. 
  • Do not send ammunition with your firearm. 
  • Remove all accessories (scopes, slings, etc). 
  • Ship your firearm in a suitable container, packaging it securely to prevent parts from shifting and/or damage during shipping. 
  • Include a note with a clear description of the service you wish us to perform, your complete return shipping address (no P.O. Boxes, please), your daytime telephone number and your e-mail address (if available).
  • It is advisable to place your correspondence inside the shipping container when shipping.

 

****ATTENTION: CANADIAN 715T 25-ROUND MAGAZINE NOTICE*** O.F. Mossberg introduced the new 715P, 22LR Semi-Auto Pistol at the 2014 SHOT Show in Las Vegas. This model will use the same 25-round magazine as our 715T, .22LR Semi-Auto Rifles. According to Canadian law, all 25-round 715T rifle magazines are now prohibited in Canada. To our distributors, dealers and consumers in Canada: O.F. Mossberg will replace any 25-round magazines you currently have with a 10-round magazine. Please contact Grech Outdoors for information on replacing your 715T 25-round magazine. Grech Outdoors 115 Fergus St South Mount Forest, ON N0G 2L0 519-509-4867 grechoutdoors@wightman.ca

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